Google Reviews Rating: 3.6 Stars!

Google Reviews For Vanguard Dermatology

Name: Andrew R
Rating: 1
Review: A friend had her appointment cancelled multiple times. Last time she booked 24 hours ahead and they called her few hours before the appointment and said they were closing 5 hours early!Just let that sink in... They booked an appointment the day before for a time AFTER they were closing.This place is extremely disorganized, last time I was there a gentleman was complaining of having to wait 2.5 hours past their appointment time.My friend went here for a 3 minute light therapy session with appointment and always waits over an hour.The doctors here are decent but bring a blanket because you can get a good sleep in the waiting room before you ever see anyone.
Date: 4 years ago

Name: Daniel Sandberg
Rating: 1
Review: Unprofessional service and office has no respect for the time of their patients.I made an appointment for 8am (was told first appointment of the day). When I checked in, was told the doctor was running late. At 915am I asked for an update and was told the doctor was expected around 10am and there were a few people ahead of me (how could this be, given I booked the first appointment?).I assumed this was an aberration (maybe the doctor had a personal emergency?) and so I rebooked for 2pm a few weeks later. I arrived at 150pm to a crowded waiting room. At 230pm I asked for an update and was told that 9 patients were ahead of me (so at ~15min the wait was > 2 hours). I left for a second time.On top of the wasted time, the staff that I interacted with (some, not all) were rude and dismissive. Will not be trying to go back for a third appointment.
Date: 4 years ago

Name: Tito Libra
Rating: 5
Review: I have been struggling with a periodic rash for the past two years. After avoiding medical attention for a long time, I finally decided to remedy my condition. Through a referral, I saw a dermatologist, Dr. Ben Reinhardt, at Vanguard Dermatology. My experience there, was gratifying. I received excellent medical attention and felt relieved, after learning the possible diagnoses. As I was previously clueless, as to how my condition happened or what it was. After a couple of visits, it was determined what the cause was and how it came to be, I was finally able to feel relief, both physically and mentally. I am happy to inform, that I am doin well and my condition has since, got much better. Overall, my experience at Vanguard Dermatology, has been pleasant and satisfactory. I am looking forward to continuing my treatment and looking to Dr. Benjamin Reinhardt, if my condition has worsened or for anything else that would require his expertise.
Date: 3 years ago

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